HIPAA Compliant Protocol

Care for Patients.
Not Paperwork.

Physician burnout is at an all-time high. We deploy **AI Medical Scribes & Triage Agents** that handle scheduling, insurance verification, and charting—giving your staff 4 hours back every day.

SYNC WITH:
Epic Cerner Athena DrChrono
JD
John Doe ID: #99420-X
AI_TRIAGE_ACTIVE

Hi, I have a fever of 102°F. Can I come in today?

Symptom Class: Urgent
Insurance: BlueCross PPO
Checking Availability...

Dr. Smith has an opening at 2:15 PM. Reserved.

Chart Note Created
Capabilities

The Autonomous
Care Team.

Stop forcing doctors to be data entry clerks. Our specialized agents integrate directly into Epic/Cerner to handle the non-clinical workload.

Ambient Listening

The AI Scribe

Listens to doctor-patient conversations (in-person or Telehealth) and auto-generates structured SOAP notes.

Filters Small Talk vs. Symptoms
Auto-Populates EHR Fields
Multi-Speaker Diarization
Latency Real-time
Vocabulary Med-PaLM 2
Front Desk

The Triage Agent

Engages patients via SMS/Chat to assess urgency, verify insurance eligibility, and book appointments.

Symptom Checker (Red Flagging)
Real-time Insurance RTPB
Calendar/Slot Management
Capacity Unlimited
Uptime 24/7/365
Revenue Cycle

The Auto-Coder

Scans clinical notes to suggest accurate ICD-10 and CPT codes, reducing claim denials and lag time.

ICD-10-CM Mapping
Missed Charge Detection
Compliance Audit Trail
Accuracy 99.2%
Speed Instant
Zero-Trust Architecture

HIPAA Compliance.
Hardcoded.

We don't just "claim" safety; we engineer it. Every deployment includes a signed Business Associate Agreement (BAA) and uses local redaction layers to ensure PHI never trains public models.

BAA Included

We sign full liability protection for your practice.

Local PHI Redaction

Patient names & DOBs are masked before AI inference.

Data Sovereignty

Data stays in your VPC. No training on OpenAI.

AUDITED FOR:
HIPAA HITECH SOC2 Type II GDPR
PHI_REDACTION_LAYER_V2
INPUT (RAW DATA)

Patient John Doe (DOB: 05/12/1980) presents with...

Auto-Masking
OUTPUT (SAFE FOR AI)

Patient [PATIENT_NAME] presents with...

DE-IDENTIFIED
Provider Efficiency

Eliminate
"Pajama Time".

Your providers didn't go to med school to become data entry clerks.

By automating charting and coding, we return an average of **2 hours per day** to physicians, reducing burnout and increasing patient throughput.

2hr Saved / Day
100% Charts Closed Same-Day
+15% Patient Volume
PRACTICE COST ANALYSIS
MONTHLY • PER PROVIDER

Human Medical Scribe

$25/hr x 160 Hours

$4,000
VS

AI Scribe Agent

Unlimited Encounters (Flat Rate)

$299

Ready to modernize your clinic?

Book a HIPAA-compliant technical demo. Watch the AI scribe a mock encounter in real-time.

Provider FAQ

Clinical
Due Diligence.

Common questions regarding HIPAA compliance, EHR integration, and medical liability.

Sample BAA

Review our standard Business Associate Agreement terms.

Download PDF →

Need a custom integration?

Talk to Engineering
1. Is your solution HIPAA compliant?

Yes. 100%. We sign a Business Associate Agreement (BAA) with every covered entity. All PHI is encrypted in transit (TLS 1.3) and at rest (AES-256). We utilize a zero-retention architecture where patient data is processed in ephemeral memory and never stored longer than the session requires.

2. Do you integrate with Epic, Cerner, or Athena?

Yes. We use HL7/FHIR standards and proprietary APIs (like Epic App Orchard or Athena Marketplace) to read/write data directly to your EHR. The AI acts as a "user" that drafts notes directly into the chart for provider sign-off.

3. Does the AI "hallucinate" medical advice?

Our agents are non-diagnostic. They are strictly administrative tools for documentation and triage. They rely on "Retrieval Augmented Generation" (RAG) grounded in your specific clinical protocols. If a patient asks a medical question, the AI is programmed to escalate to a human provider immediately.

4. Does it record patient conversations?

No audio is permanently stored. The "Ambient Scribe" processes audio in real-time chunks to generate text, then deletes the audio file immediately. Only the final text transcript (SOAP note) is saved to your EHR.

5. Who is liable for the chart notes?

The treating physician remains the final authority. The AI drafts the note as a "Pending" document. The provider must review and sign it. Our system highlights low-confidence areas to ensure the doctor verifies accuracy.

6. What is the cost model?

We operate on a SaaS model: a flat monthly fee per provider. There are no per-chart fees or minute caps. This typically costs 90% less than hiring a human medical scribe service.

7. Can it handle multiple languages?

Yes. Our models are fluent in Spanish, French, Mandarin, and 30+ other languages. It can auto-translate a conversation into English for the chart note while retaining the original context.

8. Does it work for Telehealth?

Seamlessly. It runs as a background app on Zoom, Doxy.me, or Microsoft Teams, capturing audio from the system output. No extra hardware is required.

9. Is my data used to train your models?

Never. We use pre-trained medical models (like Med-PaLM 2) that are frozen. We do not learn from your specific patient data to improve our global model, ensuring data isolation.

10. How long does implementation take?

For standalone scribe usage: 24 hours. For deep EHR integration (bi-directional sync): typically 2-4 weeks depending on your IT team's responsiveness.

Ready to cure burnout?

Deploy your first AI Medical Scribe in a secure, sandbox environment.

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